Dropped up-and-over garage door? Discover expert insights into causes and proven fixes. Avoid costly repairs with this complete troubleshooting guide.
If you’ve ever asked, “Why has my up-and-over garage door dropped?” you’re not alone. A door that drops suddenly can be scary and unsafe. This guide will help you understand the problem, fix it, and keep your door working safely.
A dropped door usually means a broken spring, worn cable, or loose arm. These parts help lift and hold the door. If one fails, the door may fall or not stay open. Look closely at the springs, arms, and cables to see what’s wrong.

To fix it, don’t try to move the door on your own. Make sure it’s secure so it doesn’t fall anymore. Check for any broken or loose parts. Call a professional garage door repair service to help you stay safe if it looks hard to fix.
Why Do Up-and-Over Garage Doors Drop: Causes Explained
Why has my up-and-over garage door dropped? It usually happens when a spring, cable, hinge, or track breaks. These parts help lift the door, and damage can cause it to drop.
1. Broken or Worn-Out Torsion Springs
Torsion springs help lift the heavy garage door by balancing its weight. Over time, these springs wear out or break from constant use. When one fails, the door may suddenly fall, which can be dangerous. Always call a professional for safe spring repairs.
2. Damaged or Loose Cables
Garage door cables work with the springs to move the door up and down. The door can lose balance and drop if a cable becomes loose, frayed, or breaks. This creates a safety hazard, so damaged cables should be fixed or replaced immediately.
3. Worn or Misaligned Rollers
Rollers help the garage door roll smoothly on its tracks. If they are worn, bent, or out of place, the door may stick, shake, or fall off track. Replacing or adjusting the rollers can fix the issue and improve door movement.
4. Track Misalignment or Obstruction
Tracks guide the garage door as it opens and closes. If the tracks are bent, loose, or blocked by dirt or objects, the door might not move correctly and could fall. Cleaning and realigning the tracks can help restore safe and smooth function.
5. Faulty Hinges or Brackets
Hinges hold the door panels together, and brackets support the springs and cables. If these parts become loose, bent, or broken, the door may sag or drop. It’s important to inspect and tighten or replace these parts to keep the door working safely.
How to Fix a Dropped Up-and-Over Garage Door
Before attempting any repairs, ensure the door is fully closed and disconnect the opener (if automatic). Wear safety gloves and goggles, as garage door components are under high tension.
Step 1: Inspect the Springs

- Torsion Springs: Check for gaps or breaks in the coiled springs above the door. If broken, they must be replaced by a professional due to the high tension.
- Extension Springs: Look for snapped springs on the sides. Replace them in pairs to maintain balance.
Step 2: Examine the Cables
- Check for fraying, snapping, or detachment from the drums.
- If a cable is damaged, release tension from the springs before replacing it.
Step 3: Check Rollers and Tracks
- Ensure rollers are intact and moving smoothly. Replace any cracked or stiff rollers.
- Inspect tracks for bends or obstructions. Use a rubber mallet to gently realign them if necessary.
Step 4: Tighten Loose Hardware
- Tighten all bolts, hinges, and brackets with a wrench.
- Replace any severely rusted or broken parts.
Step 5: Test the Door
After repairs, manually lift the door halfway. If it stays in place, the balance is restored. If not, further adjustments or professional help may be needed.
How to Stay Safe While Fixing Your Garage Door
Fixing a garage door may seem simple, but it can be dangerous if you’re not careful. Always follow these basic safety tips to stay protected and avoid serious accidents during the repair.
Never Touch Torsion Springs
Torsion springs are tightly wound and very dangerous. If one snaps, it can cause serious injury. If you’re asking, “Why has my up-and-over garage door dropped?” a broken spring might be the reason. Don’t touch it. Call a garage door expert instead.
Unplug the Garage Door Opener

Before fixing anything, unplug the garage door opener. This stops it from turning on while you work. It also keeps you safe from getting shocked or hurt by moving parts. Always cut the power first to stay safe during any garage door repair.
Use a Stable Ladder and Ask for Help
Always use a strong ladder that won’t shake. Don’t try to lift or fix heavy parts by yourself. Ask someone to help hold the ladder or hand you tools. This makes the job easier and keeps you from falling or getting hurt.
Wear the Right Safety Gear
Wear gloves to protect your hands, safety glasses for your eyes, and closed shoes for your feet. These items keep you safe from cuts, flying parts, and dropped tools. Wearing the right gear helps you avoid getting hurt while working on the garage door.
Maintenance Tips for a Long-Lasting Garage Door
Regular garage door maintenance for your garage door can help you avoid big repairs later. Simple upkeep keeps your door running smoothly, safely, and quietly for years to come. Here are the best tips:
Lubricate Moving Parts Twice a Year
Spray silicone-based oil on the springs, rollers, and tracks every six months. This helps the parts move smoothly and quietly. It also keeps them from rusting or wearing out too fast. Regular oiling helps your garage door last longer and work better.
Check Cables and Hinges Often
Look at the cables and hinges to see if they are worn, loose, or starting to break. These parts help the door move safely. If anything looks bad, call a garage door expert to fix it before it turns into a bigger problem.
Clean the Tracks Monthly

Wipe the garage door tracks with a dry cloth once a month. Dust and dirt can build up and stop the door from moving smoothly. Clean tracks help your garage door open and close easily without making strange sounds or getting stuck.
When to Call a Professional for Garage Door Repairs
Some garage door problems are easy to fix, like cleaning the tracks or tightening screws. But fixing springs or other high-tension parts can be dangerous. These repairs need special tools and training, so it’s safer to let a professional handle the job.
R&S Overhead Doors and Gates of Sacramento can fix your garage door safely and correctly. Their team knows how to find and fix the real problem without making things worse. If your garage door isn’t working right and you’re not sure why, it’s best to call their experts for help.
Frequently Asked Questions
Why Did My Garage Door Fall Down?
Your garage door may have fallen because a spring, cable, or track broke or came loose. These parts hold the door up. If one breaks, the door can drop fast, which can be dangerous. So, it’s best to stop using the door and get it fixed.
How to Fix an Up-and-Over Garage Door?
To fix an up-and-over garage door, check if the springs, arms, or cables are broken. Tighten loose bolts and make sure the tracks are straight. If the door is stuck or hard to open, you might need help from a garage door expert.
Why Does My Garage Door Go Up and Down by Itself?
If your garage door moves by itself, your remote may be stuck or another device may be sending signals. It could also be a wiring issue or a problem with the opener. Try changing the remote code or resetting the opener to stop it.
What Is the Problem With Up-and-Over Garage Doors?
Up-and-over garage doors can have problems like broken springs, loose arms, or bent tracks. These can make the door heavy or hard to open. Regular checks and fixing small issues early can keep the door working well and help avoid bigger repairs.
How Do You Secure an Up-and-Over Garage Door?
Use a strong lock or add a door defender to keep your up-and-over garage door safe. You can also set an alarm or add extra support to the frame. These steps make it harder for someone to break in.
Conclusion
A dropped-up-and-over garage door can be scary and unsafe. If you’re wondering, “Why has my up-and-over garage door dropped?” It’s often because of a broken spring, loose cable, or worn part. If ignored, it can cause more damage or even hurt someone.
We offer quick and trusted garage door repair services. Our team checks all the parts like springs and cables to find what’s wrong. We fix it the right way, so your garage door works safely and doesn’t get stuck or drop again.
Don’t wait for the problem to get worse. If your garage door has dropped, call our team today. R&S Overhead Doors and Gates of Sacramento is here to make sure your garage door works safely and smoothly again.
End Note
If you’re asking “Why has my up-and-over garage door dropped?“, we’re here to help with real answers and trusted solutions. R&S Doors and Gates, offers strong residential garage doors and smooth LiftMaster commercial operators made for safety, strength, and long-term use.
We focus on quality service and happy customers. Learn about who we are on the Company Background page, see what others say on our Reviews, and read helpful tips on our Blog and Safety & Maintenance Tips pages. You can also explore more at rsdoors.com anytime.
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